220-701單項選擇題每日一練(2019.01.15)

來源：考試資料網(wǎng)

1 A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）

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2 A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）

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3 After making a long CAT5 cable, the technician fears that the cable may have been damagedduring the pull, but does not have a cable tester. Which of the following would be the BESTalternative tool to determine whether there are any breaks or shorts in the cable?（）

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4 The MAXIMUM transfer rate of eSATA is:（）

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5 The security team has implemented new guidelines on how to handle sensitive information storedon workstations based on a past incident involving information found on donated workstations.Which of the following should be completed by technicians before donating the workstations?（）

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