單項(xiàng)選擇題
下列屬于公司總查對(duì)酒店的質(zhì)量檢查檢查項(xiàng)目的是哪項(xiàng)()?(1)硬件設(shè)施(2)清潔衛(wèi)生(3)客房棉織品(4)行為規(guī)范(5)基礎(chǔ)管理(6)客房硬件專項(xiàng)檢查(五金生銹、發(fā)霉腐爛、破損變形、嚴(yán)重污漬)(7)“404”管理規(guī)范(審核/審批制度)(8)服務(wù)案例
A.(1)(2)(3)(4)(5)(7)(8)
B.(2)(3)(4)(5)(6)(7)(8)
C.(1)(2)(3)(4)(5)(6)(7)
D.(2)(3)(4)(5)(6)(7)