（）is the process to handle returned goods,recycle useful materials and dispose waste goods.

（）is the Internet commerce designed for direct communications and commercial relationship between a firmand its end customer.

（） is software to manage the relationship and communication between customers and suppliers.

Transport agencies include air and surface（）.

Logistics information refers to general logistics（）and documentation.

Storage creates the（）value in logistics.

（）are used widely in the operation of warehouse and distribution center andform the basic handling device for a number of selection system.

（）links the entire logistics process with customer.

Cycle stock is the（）inventory based on the maximum needs.

（）logistics is the management by computer and Extranet.