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A. focusing on becoming more efficient
B. wanting greater connectivity for customers
C. requesting convergence of voice and data
D. providing a customer with a basic up-to-date website
E. needing rapid secure access to customer history, data, or buying behavior

A. to scan packets for malicious activity
B. to provide basic firewall protection
C. to host secure remote communications
D. to host Internet connectivity
E. to provide AIM