A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
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A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
A.ICD
B.CMT
C.JTAPI
D.Application
最新試題
What formula do you use to compute the number of IVR ports?（）
Which setup procedure begins on the Cisco CRS server immediately after Cisco CRS 4.5 is completely installed?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
In a CRS cluster with Standby Servers, which of the following statements are true? （）
Which interface is used to configure debug parameters for log files?（）
How many Team reports are available on the Cisco Supervisor Desktop?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
Which of the following four CRS components must be active on a Historical Reporting Database (HRDB) and Call Recording expansion server?（）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）