A.resources
B.Skill Groups
C.competence levels
D.Resource Groups
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A.Create Resource Groups
B.Create Skills
C.Assign Resource Groups and Skills to Agents
D.Create Contact Service Queues
E.Provision Remote Monitoring
F.Provision Agent-based Routing
A.15
B.20
C.25
D.30
E.40
F.50
A.15
B.20
C.25
D.30
E.40
F.50
A.LDAP
B.HTTP
C.AXL
D.JTAPI
A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.
最新試題
Which tool or interface is used to configure debug parameters for log files?（）
Which three of the following are licensed Cisco CRS 4.0 software products?（）
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?（）
What formula do you use to compute the number of IVR ports?（）
How many Team reports are available on the Cisco Supervisor Desktop?（）
How many skills may an agent have?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
What level of control does a subflow have on the overall contact?（）
Which interface is used to configure debug parameters for log files?（）