A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
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A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
A.Cisco Desktop Administrator
B.Cisco Supervisor Desktop
C.Microsoft Windows 2000 Performance Monitoring
D.CRS Application Administration
E.CRS Application Editor
A.SNMP Trap
B.Alarm
C.CDP
D.syslog
A.Agent Name
B.Agent Extension
C.application ID
D.Media Group ID
E.CSQ ID
最新試題
In a CRS cluster with Standby Servers, which of the following statements are true? （）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
Which should you check to verify that you have correct software product versions installed?（）
Which three of the following are valid CRS deployment scenarios? （）
How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
How does the CRS Server know that it has received an ASR-enabled contact? （）
How does the Extended Get Digit String step differ from the Get Digit String? （）