A.IPC Resource Calculator
B.CTI Port Calculator
C.Configuration and Ordering Tool
D.CRS Applications Administration
您可能感興趣的試卷
你可能感興趣的試題
A.equal to half the number of IVR ports
B.greater than the number of IVR ports plus the number of agent phones
C.less than or equal to the number of IVR ports plus the number of agent phones
D.twice the number of IVR ports plus the number of agent phones
A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports
A.SNMP Trap
B.Alarm
C.CDP
D.Win32
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
最新試題
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
How many skills may an agent have?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
How do you debug an application with an Accept step?（）
What level of control does a subflow have on the overall contact?（）
Which of the following is not a CRS Telephony or Media Subsystem?（）
Which three of the following are valid CRS deployment scenarios? （）
Which interface is used to configure debug parameters for log files?（）