A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds
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A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
A.Cisco Unified CallManager cluster setup
B.SQL 2K server setup
C.Cisco CRS server setup
D.Cisco CRS cluster setup
A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
最新試題
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
What formula do you use to compute the number of IVR ports?（）
Which of the following CRS upgrades are allowed?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
What is the default filename for the component trace file?（）
How many skills may an agent have?（）