單項(xiàng)選擇題

Which Service component in Cisco Unified Communications operate phase identifies and solves reoccurring incidents by analyzing incident trends to identify patterns and systemic conditions（）

A.Problem Management
B.Incident Management
C.Change Management
D.Systems Monitoring

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Which two of the following activities are included in the Cisco Unified Communications staff development（）

A.Collect Cisco Unified Communications Training Materials
B.Develop Job Role Training Requirement
C.Request for Training Budget
D.Develop Curriculum Map
E.Develop Informal Basic Training

單項(xiàng)選擇題

Which phase includes conducting Cisco Unified Communications network traffic analysis and capacity planning in order to ensure high availability（）

A.Design
B.Prepare
C.Maintain
D.Optimize