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多項選擇題

Which three service components belong to the operate phase（）

A.Change Management
B.Operations Implementation
C.System monitoring
D.Incident Management
E.Operations Assessment

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單項選擇題

Which of the following phases assesses the current network infrastructure of a customer（）

A.Prepare
B.Plan
C.Analyze
D.Design

單項選擇題

Which service component in a detailed design development focuses on identification and configuration of the actual network components （routers， servers， local-area networks， and so on） to be incorporated to run and support a Cisco Unified Communications system. （）

A.System Design Workshop
B.Feature and Functionality Design Workshop
C.Device-level Design Workshop
D.Physical Design Workshop

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