多項選擇題

A printer is consistently printing random characters on every page. Which of the following should be done? （）(Select TWO).

A. Power cycle the printer
B. Replace the fuser
C. Check for paper jams
D. Clean the print drum
E. Check the printer driver

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單項選擇題

A HDD is almost full and constantly reads and writes data. Which of the following tools may repair files on the HDD?（）

A.MSCONFIG
B.EFS
C.CHKDSK
D.DEFRAG

單項選擇題

Bob, a user, reports that his computer is running slower since he viewed an online training
presentation. Bob is also receiving an increased amount of spam email.
Which of the following is the MOST likely cause of Bob’s issue?（）

A. Virus
B. Worm
C. Network bandwidth
D. Malware