單項(xiàng)選擇題

A user has reported that everyday at 12:00 p.m. their workstation becomes sluggish with Internet access and overall performance. Which of the following will MOST likely resolve this issue?（）

A. Reschedule the antivirus scan to run after close of business.
B. Add an additional NIC with a connection to the network.
C. Adjust program filters on the workstations firewall.
D. Replace the processor with a known good processor.

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單項(xiàng)選擇題

Which of the following is the BEST way for Karen, a technician, to mitigate phishing attempts?（）

A. Installing antivirus
B. Reconfiguring the firewall
C. Changing the permissions and passwords
D. Educating the end user

單項(xiàng)選擇題

A technician is trying to retrieve a screw that fell inside a case and is just out of reach. Which of the following is the BEST procedure to retrieve the screw?（）

A. Turn the case upside down, shake gently and let the screw fall out.
B. Use a shop vacuum to retrieve the screw.
C. Use the hardware abstraction layer (HAL).
D. Use an extension magnet.