單項(xiàng)選擇題

A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）

A. Remove all of the memory
B. Plug in the AC adapter
C. Remove the hard drive and optical drive
D. Clear the partitions on the hard drive

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單項(xiàng)選擇題

A user has reported that everyday at 12:00 p.m. their workstation becomes sluggish with Internet access and overall performance. Which of the following will MOST likely resolve this issue?（）

A. Reschedule the antivirus scan to run after close of business.
B. Add an additional NIC with a connection to the network.
C. Adjust program filters on the workstations firewall.
D. Replace the processor with a known good processor.

單項(xiàng)選擇題

Which of the following is the BEST way for Karen, a technician, to mitigate phishing attempts?（）

A. Installing antivirus
B. Reconfiguring the firewall
C. Changing the permissions and passwords
D. Educating the end user