You are a help desk technician for your company. A portion of your company’s network is shown in the exhibit.

Michael is an employee in your company’s marketing department. Michael uses a Windows XP Professional computer that is located on Subnet A. You use a Windows XP Professional computer that is located on Subnet B. The company’s firewall does not use Network Address Translation (NAT). Michael sends you a Remote Assistance invitation. In Windows Messenger, you accept the invitation, but you cannot connect to Michael’s computer. Next, you run the Ping command, which verifies connectivity to Michael’s computer. You need to establish a Remote Assistance connection with Michael’s computer.
What should you do next?()