CCNP系列認證CCNP(642-162)單項選擇題每日一練(2019.01.26)

來源：考試資料網(wǎng)

1 How does the CRS Server know that it has received an ASR-enabled contact? （）

2 What formula do you use to compute the number of IVR ports?（）

3 Which step would you use to get information about the number of contacts currently in queue?（）

4 What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）

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5 An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）

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