單項選擇題What is the maximum number of CTI ports for an IPCC Expess Standard deployment? ()

A.150 
B.200 
C.300 
D.Depends upon how many expansion servers are used 
E.Depends upon the number of applications configured


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1.多項選擇題Which of the following CRS upgrades are allowed?()

A.CRS 2.2 to CRS 3.5 
B.CRS 3.1 to CRS 4.0 
C.CRS 2.2 to CRS 4.0 
D.CRS 3.5 to CRS 4.0 
E.CRS 4.0 to CRS 3.0 
F.CRS 2.1 to CRS 4.0

2.多項選擇題Which three of the following are licensed Cisco CRS 4.0 software products?()

A.IPCC Express (Standard, Enhanced, or Premium) 
B.IP IVR 
C.Auto Attendant 
D.IPCC Express Cisco Agent Desktop 
E.IP Queue Manager
F.IP IVR Peripheral Gateway (PG)

3.單項選擇題How many skills may an agent have?()

A.25 
B.50 
C.no enforced limit 
D.as many as the number of ports supported on the server

4.多項選擇題Which three of the following are valid CRS deployment scenarios? ()

A.High Availability CRS Engines running on hardware from different server classes 
B.High Availability CRS Engines running on similar hardware from the same server class but from different vendors 
C.High Availability CRS Engines and database and a simplex Recording Server 
D.High Availability CRS Engines and four simplex VoIP Monitoring Servers 
E.CCM co-resident deployment on an MCS 7815

5.單項選擇題When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()

A.identify your Cisco CRS license files and location, enter information about your LDAP, and designate a Cisco CRS administrator 
B.identify CSQs and JTAPI user and designate a Cisco CRS administrator 
C.identify resources and RM user and enter information about your LDAP 
D.identify your Cisco CRS license files and location, enter information about your LDAP, and designate IPCC Express resources 

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An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()

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How do you debug an application with an Accept step?()

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Which tool or interface is used to configure debug parameters for log files?()

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